Case Study 2

Mr B was a small-scale tenant farmer, whose application to the Trust was originally rejected. The Trust is only able to make awards in respect of domestic arrears, and the farm had a single metered supply feeding both the house and farm buildings.

The Money Advice Worker at the local Citizens Advice Bureau, who was helping Mr B to sort out his serious financial problems, queried the Trustees decision and provided further information to support the application. This then caused the Trustees to review their criteria, looking to the possible impact on the rural communities from the Foot and Mouth Disease crisis.

The Money Advice Worker later said: “Following a serious accident the farmer could not work but had to pay to keep the farm going. It was certainly a big help to our client that the Trustees reassessed their policy. It meant that the domestic part of his bill could be met through an award of more than £500.”

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